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Written by a patient
20th April 2015


This was my first visit to a hospital as a patient in 50 years. Having read and listened to the daily news for years about how bad things are with the NHS, all I can say is that my experience did not match up to these in the slightest. To start with all the A&E staff were wonderful and within a very short period I knew I was being looked after and in good hands. I spent the best part of a month in the Chelsea & Westminster Hospital and feel I can say with authority as a patient that this hospital is absolutely superb. It is extremely clean, I have watched the cleaning staff regularly clean the curtain rails, the struts under the bed and of course the immaculate cleaning of the floor and all other surfaces. The nurses and assistances have amazed me time and time again, with their empathy, professionalism and stamina day in and day out. The doctors and surgeons all very approachable and happy to answer any question. If all hospitals were like the C&W, I don’t believe we would be hearing negative comments in the daily newspapers or used as political football. Sincerely, Daniel Bexfield.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff