Chelsea and Westminster Hospital 2017-02-21 Person 2 5 0

Surgeon and anaesthetist were great. That was it. The staff seem to think it is okay to address you with terms of endearment. Totally out of order. On check in I was shown my bed and left yo find things and work out how to use things. Check out was worse. Took over an hour to find a sling. Had to wait for nurse doing check out papers on computer to fit it as she said no one else could. She struggled to do basic check out firms. To top it, she couldn't even fit a doing. After ten minutes she said she was trying to work it out! How can you be come a staff nurse and not be able to fit a sling. I told her to get someone who knows what they are doing. In the end a physio had to show her what to do. Doesn't fill you with confidence! Nurses got my medication wrong! Brought in my own. Told them. They offered me these drugs later in the day. As they are to be taken with food it was a good job I brought my own as they were always 2 hours out! All in all, the only saving grace was the main man and his sidekick.