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Written by a carer
17th February 2020


I am a mother of a young woman placed in Chadwick Lodge nearly 2 years sago. It is dreadful place with major problems starting right at the top with Its clinicians right down to the staff working on the wards. The doctors retain patients without justification so that this privately owned company, paid for by the Tax Paid can continue to profit from the misery they dish out everyday to their residents. 2 young people have died here recently but still nothing is done and the CQC ignore Carer’s and family concerns. There should be a full investigation into the actions of its doctors and staff and the in humane way the residents are being treated. The hospital policies change daily and staff make up the rules as they go along. No attempt is made to make visiting loved ones welcome and no refreshment offered even if you have travelled many hours. The staff are rude and ignorant and show no empathy to either patient or relative. SOMETHING NEEDS DOING AND ACTION TAKEN BEFORE SOMEONE ELSE DIES

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff