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Written by a NHS patient
17th December 2022


Right from the start Mr Akash Mehta and staff, took into account my well-being and mental health rather than just admitting me and carrying out test that I was there for.All of the staff on Gladstone ward including Sister Simone and Sister Jemima had the ward running like clock work.Venice Knight My Occupational therapist has helped me with daily routines to help build my physical health. My time spent there gave me my confidence back that I’d previously lost under another health care trust. I found all staff members committed, caring to all the patients needs. The Communication between all staff was exceptional and were very Supportive of each other. The food was excellent the cleanliness of the whole ward was the same and cleaned throughout the day. The only negative I could have is on discharge.They need to take into account that people come from all around the country and to give enough notice to make travel arrangements to get home. Over all a very positive experience and I can’t thank them enough. Sandra Reeves

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe