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Central Middlesex Hospital
2021-09-02
Person
5
5
0
2nd September 2021
After being really apprehensive about having a gastroscopy and colonoscopy, I was put at ease by the very caring lovely staff I met at every stage of my procedure. The staff nurse who got me ready explained everything very clearly and was so friendly, after chatting with her, I felt less stressed before the procedure. The doctor spoke with me before and was reassuring and the nurses in the room as I had my procedure couldn’t have been nicer, telling me what was happening and not once did I feel undignified. The staff nurse who looked after me in recovery was very friendly too and explained the outcome and waited with me until my husband arrived. Amazing staff and a credit to the hospital when the NHS is under so much pressure. Thank you.
Suggested improvements
Nothing!