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Written by a family member
28th May 2017


THIS TIME I WAS IN WARD 14 IT WAS MUCH BETTER EXPERIENCE THAN LAST TIME IN 2015 WHEN HAVING MAJOR CANCER SURGERY THE INTENSIVE CARE WAS GREAT. HOWEVER WHEN TRANSFERRED TO WARD 14 IN OWN ROOM,CARE WAS LACKING,A FEW FOREIGN NURSES WERE NOT THE BEST TO UNDERSTAND AND NOT ALWAYS AS NICE AS SHOULD BE. ALSO LEFT YOU AGES AND NOT REAPONDING TO BELL OR ASKING FOR HELP. THINGS WERE A LOT BETTER THIS TIME.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Empathy