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Written by a patient
29th April 2017


Absolutely wonderful ward with professional staff but more than this staff with heart who care for the whole person not just he illness. They care for you but are also understanding of your relatives. The only thing that lets the ward down and this is not the ward its self necessarily but the discharge medication coming from the pharmacy. Was discharged from room at 12pm relatives came to pick me up but had to sit in waiting lounge until discharge medication came at 6pm. This was very tiring and made me feel a bit unwell and very sleepy and my feet started to swell but obviously only a chair to sit in. I was not the only one that day for this to happen to and this apparently often happens so maybe something the trust can look at as a whole from pharmacy to ward!!!!!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Empathy