Castle Road, Cottingham, North Humberside, England, HU16 5JQ
The radiotherapy team were excellent in every way. Praise could not be high enough. I was treated with dignity, respect, sympathy and kindness. The radiotherapists and radiotherapy nurses were very professional. One comment which I hope will be helpful: Could reception perhaps update the information display showing delays a little more often?
The staff where so friendly and caring, making my short stay very comfortable. They where very accommodating and kind. Honestly the best experience I've ever had as a patient.
Nursing staff, doctors, physio's were kind, caring and professional. Most doctors introduced themselves; just the odd one/two who inspected my notes without saying hello/speaking to me - usually when in groups of 2/3. Disappointing. Meal choice and quality generally good. Ancilliary staff pleasant and friendly. Excelllent level of care all round. Ines Abodesso a wonderful nurse; so good in every aspect.
I was pleased to have my own room with en-suite facilities and television which made my stay more relaxed and comfortable during a difficult time. All the staff at Castle Hill Hospital - Cottingham were helpful and friendly and I would recommend them to anyone.
The only problem I experienced was getting an answer to questions. Whether the staff got an emergency distraction or merely forgot I cannot say and it is only a minor criticism.