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Written by a patient
3rd July 2019


Good: * housekeeping staff and most of nurses very friendly and helpful. * Food very good could. * Beautiful grounds. * Knowledge of TV front rooms. * More snack options to be fond at start. * Dr extremely rude. To improve:* poor communication at times between dr and nurses. * Medication and during rounds one poor medications not fully explained not enough of gap between morning and lunch (both medication and meals * Nurses after busy in office but does come across as just sat there sometimes. * Pool not accessible enough (time available.) * Seemed to be different rude for different people. * Some staff rude at times. Not to me but witnessed towards others. * Groups too reputation.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff