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Written by a patient
24th September 2023


My time here has been very positive overall and I have made so much progress here, I am not sure where I would be led and not come to the clinic. The nursing staff have been incredibly encouraging and supportive, and the team invovled in my care have always worked with me and treated me as an individual { } the entire staff including the housekeeping and grounds and ca{ } staff are all incredibly kind and supportive as well.

Suggested improvements
I found the group programme a bit lacking, particularly in s{ } eating disorder support with only one dedicated group a wait compared with the 3-4 specialised addictions group a week, it seems slightly unbalanced. There was also several { } during my stay with mistakes been made by the kitchen following my meal plan, and medication not being given on time, which had a significant impact on my progress at times.

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience
Safe
Rating not given.
Food
Rating not given.