Share review of Cardinal Clinic

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
2nd March 2019


You provided me with very personal care. My needs - some very personal/intimate - were dealt with in a very dignified manner which was greatly appreciated. Support was given for any worries or when I was struggling to take the next step - more like when I couldn't make a decision on what the next step should be! The food was very delicious and nourishing. The cleaners were great too - very adaptable if your day wasn't going so well! I was given some codeine when I went home one of the weekends that was incorrectly charted. (I did bring it to the nurses attention) I was given a stronger dose of medication. I do think the evening meds service would be improved. The handover and meds counting seems a little prolonged.

11th March 2019
Response from Cardinal Clinic

Thank you for providing a positive review of your care. When a medication error occurs it is looked into and scrutinised and lessons are learnt. Your feedback is important and helps us improve our service.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff