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12th January 2023


Everything was going fine until my CPN [name removed] suddenly grabbed my hand and pulled it towards his trouser area. I thought he had locked me in the room except I was able to get out. I just pulled my hand away and left.

Suggested improvements
It would be nice if there was a system to report such behaviour as unwanted sexual advances as it made me feel very nervous and after that meeting I had to avoid eye contact with [name removed].

23rd January 2023
Response from Campbell House

I am very concerned about your review and have escalated it immediately to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from Campbell House

We would like to investigate this properly. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs