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12th January 2023


Waited months to be passed on and still waiting to get the appropriate treatment and this has been on going for over 2 years

Suggested improvements
You need to listen more. Some mental health patients know what help they need

23rd January 2023
Response from Campbell House

I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs