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Campbell House
2022-08-20
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20th August 2022
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Suggested improvements
As someone struggling with anxiety, being on a call is a real trigger for me. I couldn’t always attend because my anxiety was too high. In person would have suited me and a lot of others much much better. I’d have attended all sessions if in person. Unfortunately I didn’t get much out of this due to being on teams
24th August 2022
Response from Campbell House
Thank you for this feedback. We appreciate that virtual appointments do not suit everyone, but they were a necessity during Covid. However, we are moving to a mix of appointment methods (face-to-face, phone or online) to suit the individual circumstances. Best wishes, Hugh Jones, Patient Experience Manager
2nd November 2022
Response from Campbell House
Thank you for your feedback which we really appreciate. We are currently working to establish a covid recovery plan and identify spaces where we can recommence face to face meetings.