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Campbell House
2020-01-14
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Written by a patient
Written by a patient 14th January 2020
If a patient comes to yo for help with depression don't leave them waiting 4 months for an appointment then cancel that appointment and postpone a further month. It's a joke. I could have killed myself and what... You wouldn't even know. This service is pointless and I have no faith in it. It took me years to ask for help and you let me down big time.
24th January 2020
Response from Campbell House
I am sorry to hear about your experience with the Changing Minds IAPT Service. Please can you contact us so we can follow up on your complaint. You can contact us on 0300 999 1616 alternatively you can email us on npton-iapt.ref@nhs.net