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Campbell House
2023-05-02
Person
0
5
0
2nd May 2023
I have given these answers due to the dr I just spoke to fi have just hung up and she has caused me a great deal of upset anger and stress that I really don’t need sue to having nowhere to go tomorrow she kept saying I need to contact social services with the baby even though I said they know but not involved they don’t need to be involved no concerns with last 2 or this one I am absolutely so upset it’s unreal how I’ve just been made to feel
Suggested improvements
Not patronise me and make me feel so upset that I have sat and cried and had a panic attack in front of my 14 yr old daughter that was luckily oblivious
18th May 2023
Response from Campbell House
Thank you for taking the time to provide us with your feedback. We are very sorry that this was your experience. We aim to help all service users feel listened to and have their needs recognised, which we realise could have been improved for you on this occasion. We will look in to this further, and work hard with our team to make sure that we improve.