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Campbell House
2022-04-08
Person
5
5
0
8th April 2022
My therapist ensured I got the most from the service. On days I didn’t feel able to partake, she was calm and convinced me to just chat to her instead. I was kept updated with work done in the sessions via email and given a relapse prevention plan when my therapy came to an end.
Suggested improvements
The waiting time of 6 months isn’t ideal but I understand this is not your fault at all and I am grateful I was offered the service.
I feel it would be beneficial to have more sessions than are offered but understand this would stop others getting the help they need, due to waiting list times.
19th April 2022
Response from Campbell House
I am really glad we were able to support you. We agree that the waiting list can be long, which is not ideal, and we are making changes to all our community based mental health services so as to provide quicker, more local, support. best wishes, Hugh Jones, Patient experience manager.