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Campbell House
2023-01-12
Person
5
5
0
12th January 2023
When I had my medical review with [name removed] he treated me with respect and was very understanding. we made a decision together about the next steps with my medication.
Suggested improvements
I turned up for my review 20 minutes early and was seen 30 minutes late as I wasn’t booked into the system by the receptionist.
23rd January 2023
Response from Campbell House
I am really sorry this has happened to you. I have sent your comment to the service manager to review procedures. Best wishes, Hugh Jones, Patient Experience Manager