Share review of Campbell House
Tweet
Share
Campbell House
2022-07-22
Person
2
5
0
22nd July 2022
I cannot control events happening in my life, but because housing is now an issue for my, my feeling of abandonment is through the roof, to be told my life is too unstable for treatment, after 8 months from original crisis to point to a 2nd crisis, point my fears have come to light. If you have trust issues or problems maintaining relationships the team will make promises and assurances, and then go and break them. NOT TO BE TRUSTED.
Suggested improvements
Listen to patient needs, who has caused the problems, if it's caused by the NHS, don't treat the victim like another patient, don't make promises you have no intention on keeping.
28th December 2022
Response from Campbell House
Dear Reviewer I am so sorry to hear of your difficult experiences and we understand that people can face multiple pressures in their lives. We encourage people to get in touch with us directly if they have concerns about their care, so we can talk this through and aim to resolve them. We strive to ensure people have access to the resources that they need when in crisis. Thank you for raising your feedback so we can learn from it. The Complex PTSD Service