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Campbell House
2022-05-21
Person
4
5
0
21st May 2022
Extremely helpful and understanding staff
Suggested improvements
I would like to have had some face to face and one to one sessions
25th May 2022
Response from Campbell House
Thank you for your comments about our staff. We are just no0w reviewing our practices to allow face to face to return. Best wishes, Hugh Jones, Patient Experience Manager
28th December 2022
Response from Campbell House
Thank you for your feedback. The U&ME programme switched to online delivery during the covid pandemic. Whilst we recognise this is preferable to some people, we're currently planning a return to some groups being delivered face to face. Although the U&ME programme is designed as a standalone group intervention, we recognise some individuals may require additional support via individual sessions. We will consider your feedback when evaluating our mid and end of programme review processes.