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Campbell House
2022-08-09
Person
5
5
0
9th August 2022
The lady on the switchboard was very nice.
[name removed], the first person I was put through to, was very warm & welcoming. She listened carefully as I spoke about my problems. She then spoke to her supervisor to assess what help they might be able to offer me. I was contacted again by [name removed] to say that they felt one to one low impact CBT would be appropriate
[name removed], my therapist was kind, sensitive & professional throughout. Talking about mental issues can be difficult, particularly on the telephone, but [name removed] was supportive & non-judgemental, which helped enormously. I have been very impressed by the high standard of care that was given to me.
Suggested improvements
[name removed] affected the schedule somewhat, but nobody can help that. I cannot think of any way that my experience could have been improved. This is an excellent service.