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Campbell House
2022-05-10
Person
4
5
0
10th May 2022
I was at home, so I was happy in my own space. [name removed] gave me space and time to answer; she repeated what I said to ensure that she had interpreted my responses.
I had to deal with an issue during my session, and [name removed] was happy to call me back when everything had been sorted.
Suggested improvements
I appreciate that the pandemic has changed the way we work now, but I feel it would help initially to meet with your therapist before the sessions start.
11th May 2022
Response from Campbell House
Thank you for your comment about a face to face initial meeting. I have passed this to the service manager for review. Best wishes, Hugh Jones, Patient Experience Manager