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I felt listened to and supported and was enourgaed and treated with patience and respect and {} things got really bad, the team ensured, and got referred to hospital. [name removed] worked {} me and has been incredibly supportive and also to my grandparents, helping offer supportive and information to them also the support from [name removed] wit dietitian sessions was incredibly helping and the OT sessions.
Thank you for your kind words. I have passed your suggestion about home appointments to the service manager. Best wishes, Hugh Jones, Patient Experience Manager.