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Campbell House
2023-01-12
Person
4
5
0
12th January 2023
It is a very good service and is person centred as well as informative my only reason for not giving 5stars on all is due to response times and call backs which are promised and not always delivered.
Suggested improvements
Calling back when promised, faster response times.
23rd January 2023
Response from Campbell House
Thank you for your kind words. I have passed this review in full to the service manager. Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Campbell House
We are really sorry this has been your experience. We are reviewing we provide community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.