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Campbell House
2023-01-12
Person
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12th January 2023
I have been waiting to get into the system for months. And was on the verge of killing myself. Lucky I spoke to a great doctor who got me referred. Within 1 weeks I had an appointment, and was seen twice in one day. I feel I have had a service and mot now
Suggested improvements
Been quicker in the first place
23rd January 2023
Response from Campbell House
I am really sorry about the poor start but am relieved to hear you are now getting support. Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Campbell House
We are really sorry this has been your experience. We are reviewing how people access community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.