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22nd May 2022


[name removed] gave me some great advice on how to think about things differently and proactively made sure that the structure of the sessions fitted what I wanted and created the most value. I found him very personable and understanding, completely respected, and I'd recommend the service to anybody based on my experience with it.

Suggested improvements
Going through survey results can take quite a long time in sessions - I wish this was a bit quicker from the start, but perhaps others like to focus on survey results (the anxiety survey, for example) in more detail. The last exercise on planning time was a bit less clear to me, and I never really successfully implemented it. I wasn't too clear what activities to put when and why - other than to focus on things I felt would be easier to accomplish. Advice from [name removed] on how to make activiies easier was very insightful, though.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs