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Campbell House
2023-01-12
Person
2
5
0
12th January 2023
Hospital staff talk down to you and at you. Do not treat you as a person and have no understanding of mental health, panic attacks and anxiety attacks
Suggested improvements
Threaten to sedact me due to panic attack
23rd January 2023
Response from Campbell House
I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Campbell House
We are really sorry this has been your experience. It is not acceptable. We have passed your comment to the staff to remind them of the need to be compassionate at all times.