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25th April 2022


[name removed] has always created a safe space for me I felt have never been judged. [name removed] has been flexible and was helpful to do the CBT therapy on Ms Teams as this has made it more accessible for me as opposed in person. Also much better than being on the phone. The sessions were very helpful as I felt it was tailored to my needs and especially working as a team. I felt the sessions were very flexible and although they were structured [name removed] always has given me the time to to talk through my problems. Due to my CFS I feel it took me longer to process information and to start understanding and the benefit of the CBT. [name removed] and her supervisor allowed longer sessions to allowed me to work through my issues.

Suggested improvements
All sessions were helpful, open and transparent.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs