Share review of Campbell House
Haven’t seen anyone or been contacted about any aspect of my mental health, other than to have last two appointments cancelled by yourselves due to staff absence, since I last filled out this questionnaire for you.
Blue arc team has no idea how my mental health now effects me, my new phycologist hasn’t yet seen me enough to know how I am, if I have needed to ring for advice, either no one’s available or told to have a cup of tea and call back if needed!! Not proactive at all.
I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager
We are really sorry this has been your experience. We are reviewing how people access community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.