Report this review of Campbell House

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

12th January 2023


Taking on this journey was not easy ! I've gone through a lot in my life and without realising it I've become so lost that I felt that the only way out was to take my life. I battled with this for a long time and although I had the kids to keep me from doing any harm to myself , I could feel myself losing grip and I felt completely alone and unable to take charge of my own thoughts. I felt weak for asking for help and was probably almost forced to go down that route if I wanted to keep my job and keep the kids. I can honestly say that I am so grateful that I did and even more grateful that somehow I ended up with [name removed]. I was quite reserved at first but [name removed] and I clicked very quickly and she made me feel completely safe and I knew that I could trust her with my life , literally !! Caring and I mean genuine caring . None of our calls felt rehearsed or like I was just another number. She was professional and even with a 2 week gap between calls she would have all the details ready and when we spoke it was like we've known each other for a long time. She would also challenge one or two things we spoke about which was good , it made me think a bit more and not just settle for an easy answer but explore more , why not this or that ... She treated me with dignity and I honestly believe that she cared about me and wanted me to get better. That is a massive deal to a person who believed they couldn't go on anymore and felt completely alone.

Suggested improvements
No need to improve anything.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs