Brook Southend
The Taylor Centre, Warrior House, 42 – 82 Southchurch Road, Southend, SS1 2LZ
544
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Brook Southend
2023-11-13
Person
5
5
0
Review of Southend - Sexual Health Clinic
13th November 2023
Can’t fault the team. Caring and understood my situation and I felt entirely comfortable and that my problem was important to them.
Suggested improvements
I don’t think there is anything today that could have been improved.
Brook Southend
2023-11-11
Person
5
5
0
Review of Southend - Sexual Health Clinic
11th November 2023
Chloe went above and beyond to make sure I was relaxed, involved and informed. Very professional service whilst dealing with an embarrassing subject. Thank you!
Suggested improvements
Very little.
Brook Southend
2023-11-08
Person
5
5
0
Review of Southend - Sexual Health Clinic
8th November 2023
Perfect visit. Staff were brilliant, polite and respectful and the spaces were very clean
Suggested improvements
Nothing. No problems.
Brook Southend
2023-11-07
Person
5
5
0
Review of Southend - Sexual Health Clinic
7th November 2023
Alison was amazing today, I felt very safe and in good hands. She went out of her way to get me booked in for a cool replacement that I had been trying to book with other doctors for the last few weeks with no hope
Suggested improvements
Nothing
Brook Southend
2023-11-03
Person
5
5
0
Review of Southend - Sexual Health Clinic
3rd November 2023
Excellent customer services
She was very professional Courteous and gentle.
Suggested improvements
Nil
Brook Southend
2023-11-03
Person
5
5
0
Review of Southend - Sexual Health Clinic
3rd November 2023
Have a quick response with my needs. And helpful staff.
Suggested improvements
None so far .
Brook Southend
2023-11-01
Person
4
5
0
Review of Southend - Sexual Health Clinic
1st November 2023
It was a quick, positive experience.
Suggested improvements
Nothing, everything was great
Brook Southend
2023-11-01
Person
5
5
0
Review of Southend - Sexual Health Clinic
1st November 2023
I have recently needed to book my checkup appointment and after some difficulties doing it myself I spoke to honestly the most wondering person through emails, Carly was their name and I was provided clear and easy to follow information whilst also managing to engage in some light back and forth humour which made the whole situation a breath of fresh air which was welcome when trying to book something which can be quite distressing.
10/10 Carly needs a promotion or raise because she has been the best person I have ever spoken to for customer service!! Thank you Carly
Suggested improvements
Give Carly that raise!!!
Brook Southend
2023-10-25
Person
4
5
0
Review of Southend - Sexual Health Clinic
25th October 2023
Good service friendly staff
Suggested improvements
Waiting room need to be better laid out from reception as there is no privacy.
Also would be good to be separated male/ female waiting area
Brook Southend
2023-10-19
Person
5
5
0
Review of Southend - Sexual Health Clinic
19th October 2023
Had a good treat
Suggested improvements
Non