Brook Southend

The Taylor Centre, Warrior House, 42 – 82 Southchurch Road, Southend, SS1 2LZ
 
529 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of Southend - Sexual Health Clinic
12th April 2024


The reception guy was very friendly and put me at ease. Alison the nurse who removed my coil was amazing. I was worried but I didn't feel a thing unlike when other coils have been removed.

Suggested improvements
Nothing I was very impressed with everything. Thank you.

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Review of Southend - Sexual Health Clinic
12th April 2024


I really like how I was attended to and how I was carried along with my care The staff were so polite and friendly

Suggested improvements
I don't really have anything

Experience
Dignity/Respect
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Review of Southend - Sexual Health Clinic
11th April 2024


Very professional and made you feel comfortable

Suggested improvements
It would be nice if the contact number would work but it was easy enough to sort an appointment online

Experience
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Cleanliness
 
Review of Southend - Sexual Health Clinic
10th April 2024


Alison was a very personable and kind nurse, made me feel at ease and was quick to complete the procedure.

Suggested improvements
N/A

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Southend - Sexual Health Clinic
4th April 2024


Clinic was very clean

Suggested improvements
There are potentially triggering questions relating to previous incidents of abuse - either a warning or option to skip these questions before they’re asked would be nice

Experience
Dignity/Respect
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Cleanliness
 
Review of Southend - Sexual Health Clinic
4th April 2024


They was so good it was a difficult implant to get out and they was so kind, kept asking if I was ok and they are very friendly

Suggested improvements
N/A

Experience
Dignity/Respect
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Cleanliness
 
Review of Southend - Sexual Health Clinic
3rd April 2024


All in all a very pleasant experience with what is a delicate matter.

Suggested improvements
Nothing

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Cleanliness
 
Review of Southend - Sexual Health Clinic
2nd April 2024


Excellent service and professional staff.

Suggested improvements
There was a 30 minute wait but I understand that the service is very stretched.

Experience
Dignity/Respect
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Cleanliness
 
Review of Southend - Sexual Health Clinic
2nd April 2024


Excellent service

Suggested improvements
N/a

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Southend - Sexual Health Clinic
2nd April 2024


Very polite made me feel at ease and didn't have to wait long

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
 
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Resources

Short link to review Brook Southend: http://iwgc.net/eoolg