Brook Manchester

Commonwealth House, 81 Level Street, Manchester, M1 1FL
 
1,021 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
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Review of Manchester - Sexual Health Clinic
28th October 2023


Great experience as always

Suggested improvements
Nothing fab as ever

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Cleanliness
 
Review of Manchester - Sexual Health Clinic
25th October 2023


Very clean

Suggested improvements
Service was great

Experience
Dignity/Respect
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Cleanliness
 
Review of Manchester - Sexual Health Clinic
25th October 2023


Tbh although my wait time was quite long, my treatment was fast and affective. When I found out I was pregnant it was a quick discussion about what’s best for me and what I wanted. No one else’s opinion mattered but mine. It was amazing

Suggested improvements
The waiting time

Experience
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Staff
Cleanliness
 
Review of Manchester - Sexual Health Clinic
18th October 2023


I've been very satisfied with the services provided. I feel that any worry I have, after a single visit it goes away. The staff is very kind and caring. I feel safe.

Suggested improvements
The clinic to be available for a wider age range.

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Manchester - Sexual Health Clinic
7th October 2023


Staff was lovely I felt very comfortable was very straight forward only took 10 minutes at the most she talked me through the concent form very well !

Suggested improvements
Nothing everything was spot on

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Review of Manchester - Sexual Health Clinic
26th September 2023


lady at reception was very friendly and told me where to go and what to do. when i saw a nurse she didnt seem very friendly, asked me questions in a rude manner, and seemed a bit judgemental whilst talking about what to do whilst in the room and after i left.

Suggested improvements
maybe have a customer service course for your nurses as i didnt feel welcome the whole time i was in the consultation room, or maybe have a new system as all the questions i answered on the questionnaire, i was asked again by the nurse who gave me rude looks whilst i was thinking of the answer and finding out on my phone

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Cleanliness
Rating not given.
 
Review of Manchester - Sexual Health Clinic
19th September 2023


such a lovely environment treated with care

Suggested improvements
nothing

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Review of Manchester - Sexual Health Clinic
15th September 2023


Very great visit, and friendly staff.

Suggested improvements
everything was great!

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Review of Manchester - Sexual Health Clinic
14th September 2023


The lady i spoke to was lovely, made me feel comfortable, calm and i didn’t feel embarrassed as she was so nice. the treatment was explained well.

Suggested improvements
nothing

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
Rating not given.
 
Review of Manchester - Sexual Health Clinic
14th September 2023


the woman who helped me was lovely and so caring

Suggested improvements
nothing it was perfect

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Short link to review Brook Manchester: http://iwgc.net/eoaki