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15th March 2024


I spoke to Gill regarding my sexual health test results. She was really helpful and informative as well as kind and reassuring. After receiving a text message the next phone consultation with a nurse I was able to book was for in a week time. However, when I rang up the lovely receptionist got me a next day phone call with Gill bother members of staff were lovely to talk to and compassionate in their communication.

Suggested improvements
Quicker treatment delivery/ offer treatment collection

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
Rating not given.