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2nd January 2024


Nurse on the phone was so friendly and informative. She clearly explained everything to me and was really professional.

Suggested improvements
Phone call was arranged for 4pm but was called at 12pm which wasn’t an issue as luckily I was working from home. However I usually wouldn’t have been able to answer.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
Rating not given.