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29th May 2021


They were amazing! I was quite nervous but my consultant was so so friendly and helpful, told me everything I needed to know and made me comfortable. So grateful to have something like this to turn to when I need help, and overall a much better experience than I thought it would be.

Suggested improvements
Maybe give a specific time for the phone consultation rather than it just being anytime within the next few hours

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness