Brook Dudley

100 Maple Green, Dudley, DY1 3QZ
 
1,279 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Dudley - Sexual Health Clinic
18th April 2024


Reception staff very welcoming and nurse (Jody) made the trauma seem like a walk in the park. The whole process was very quick, in and out.. PERFECT overall

Suggested improvements
N/A

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
18th April 2024


All the staff were very welcoming and friendly I didnt have to wait long for my appointment The nurse took time to listen to me and to answer any questions

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Review of Dudley - Sexual Health Clinic
18th April 2024


Quite a long wait as a walk in patient which does add to the anxiety

Suggested improvements
Shorter wait time would have been preferable

Experience
Dignity/Respect
Involvement
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Cleanliness
 
Review of Dudley - Sexual Health Clinic
17th April 2024


Very helpful, polite and understanding, explaining what steps were being put in place.

Suggested improvements
Keep up the great work!

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
16th April 2024


Staff were kind and informative. Great service!

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Chlamydia Screening & C-card
16th April 2024


From the reception to the staff who took care of me was wonderful. It was very warm in all aspects.

Suggested improvements
It's my first time there so I basically found everything good. I don't think there is anything to adjust

Experience
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Cleanliness
 
Review of Dudley - Sexual Health Clinic
12th April 2024


The service was excellent. I didn’t give 5 stars as I had to wait for 2 hours to be seen.

Suggested improvements
Speed up the waiting times.

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
12th April 2024


Timely, professional and caring service.

Suggested improvements
Advertised the opening hours online correctly.

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
10th April 2024


Very happy overall. Only downfall was the cleanliness, as there was blood on the floor of room 1.

Suggested improvements
Cleanliness/sanitation.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
10th April 2024


Very lovely Staff, they were very helpful. Answered all my questions (I’m very inquisitive)

Suggested improvements
Great team, they’re doing good already

Experience
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