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Brook Dudley 2024-03-26 Person 1 5 0

I was brought into a room which seemed like an office with lots of things cluttered around everywhere. There were 2 lady’s in the room one who I was talking too and one who was just sat in the corner. My first complaint is that I was never Introduced to this lady and I had no idea why she was there. My second complaint is that when I had the injection the lady did not wash her hands nor wore gloves. My third complaint is that after my injection I started to slightly bleed and some of the injection started to run down the area this caused both lady’s to start frantically searching for a cotton pad which I believe she should of had on hand in the first place. While these lady’s carried on searching I bumped into the draw the lady for the injection out of which she didn’t shut in the first place (this all happened while my trousers were still down).

Wash hands/ wear gloves Make patients seem more welcome and understand what exactly is going on I’m not usually a person to feel uncomfortable but this shore did I am 15 years old