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Brook Dudley
2024-04-03
Person
4
5
0
3rd April 2024
I didn’t get the complete attention to the case at hand as I was referred to another branch which could take weeks to even get an available date.It felt like a total waste of time for me as I believe I should have been made aware of these possibilities when booking for the appointment earlier.
Suggested improvements
Ask more specific questions regarding a client’s needs/ situation to better proffer the best solution. Or better refer them to the center that you will resolve the issues in its entirety.