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Bradford Royal Infirmary 2015-06-23 Person 1 5 0

18th June 2015 Ward Five staff displayed extremely poor (nil) communication, sit behind their desk as if in judgement. Hostile at times, destroying the effect of rare humility of others. Named Nurse, never materialises (2 times on this awful ward) 5-6 hour wait for a prescription to be filled by the Pharmacy. No thought to the needs of the patient, or those collecting them, their parking costs, or the costs in total anxiety their behaviour creates. An appalling experience.