Share review of Bradford Royal Infirmary

Bradford Royal Infirmary 2016-07-13 Person 1 5 0

Went to A&E by ambulance with chest pains. Upon arrival, we were left in a corridor with 3-4 other ambulance cases. Only a couple chairs and we were left looking into 3 cubicles which felt quite rude. Junior staff nurse connected to ECG and ran a quick test, then told by nurse that everything looked fine and to go to main waiting room and Dr would see us shortly. No chairs available in waiting room so ended up sitting on a windowsill (8 months pregnant) also refreshment machines out of order and no where to get a drink of water. 2 hours passed and many minor people were seen to by drs - including one person who had told us they had sprained their wrist. after 2.5hours we went to the reception desk and asked for a rough idea of waiting time. Was told that they don't have a waiting time and that we'd be seen when we are seen. I asked if this is going to be within an hour or 4 hours. Again the unhelpful woman said "we don't have waiting times". Ended up walking out and going to Calderdale where we were seen and discharged with a follow up appt within 2 hours and much nicer surroundings. Would never go to BRI again.