Blackpool Walk In Centre

Whitegate Health Centre, 150 Whitegate Drive, Blackpool, Lancashire, FY3 9ES
 
6,587 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Blackpool Urgent Treatment Centre
23rd December 2023


I thought I should have been prescribed with Doxycycline, I mentioned this to the person who treated me. I came away with amoxicillin which for 6 days did nothing. After further investigation I am now on doxycycline plus another antibiotic.

Suggested improvements
I think that shouting a person's full name in the waiting area is wrong. Allocate patients with a number or other ID to protect their privacy. When I was there, another person turned up, she about 28 years old called Jade. She knows *of* me but doesn't know my name and I didn't want her to. Now she has my full name.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


Cos I care

Suggested improvements
Time

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


I was passed around between services at Whitegate and Blackpool Vic. Was advised over the phone I needed a chest xray, I had a chronic cough and was suffering with asthma. Referred to whitegate only to be told that they don’t do chest X-rays, and I need to go to the vic. Went to UTC at the vic to be told they don’t do them either. No help provided, and I just felt like nobody actually cared that I couldn’t breathe properly.

Suggested improvements
Take patients input on their care and how they want to be treated. Also, train your 111 Clinical Advisors better (FCMS) and make sure they aren’t referring to the wrong places.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


My hearing is impaired

Suggested improvements
We were very impressed by everything from help given by the staff and the standard of treatment I received so I could not fault anything

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


Was seen by GP for kidney infection. Appointment was quick and thorough. Given antibiotics.

Suggested improvements
Wait time was long although that can't be helped.

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


I have short term memory loss and get easily distracted

Suggested improvements
Considering it was an emergency I would have thought that I would be a priority as my doctors surgery sent me to the walk in clinic

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


It was efficient well delivered care

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


I had op to remove tumor which wasn't a complete success.

Suggested improvements
An idea of waiting times would help.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


My daughter badly sprained her ankle and we wanted to make sure it wasn’t fractured. We are blessed to have a health care service that is easily accessible, staffed by compassionate people on our own doorstep. I am grateful for all the team there and the excellent service they provide during a busy and challenging period. Thank you.

Suggested improvements
N/A.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
23rd December 2023


i was well looked after by the irish doctor cliney ? doctor cliney ?

Suggested improvements
?

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Blackpool Walk In Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Blackpool Walk In Centre: http://iwgc.net/eb3z4