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29th December 2023


The service was great from start to finish. My doctor was unable to give me an appointment for a suspected UTI. It was painful and I have blood in my urine. I wanted to get antibiotics to nip it in the bud before it got worse. GP advised I go to the walk in centre. I was treated professionally and seen relatively quickly. I was grateful for the service available.

Suggested improvements
I think the staff are doing a great job, no improvement needed there. The building could have been cleaner (toilets etc), but given the high demand for the service and the throughput of people in a deprived area of the country, I understand why it was in this state.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.