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Birmingham Heartlands Hospital
2019-09-21
Person
4
5
0
Written by a patient
Written by a patient 21st September 2019
I was seen by Profesdor Khrisna and his team at the immunology department. I cannot fault the care given from them receiving my referral letter, assessment, treatment and discharge, I was fully involved, my views mattered but most of all I felt the level of care was excellent. This was the NHS at it's best. I can only praise the team, they rang me when they said they would,. Professor Krishna wrote a comprehensive and detailed letter to my GP and Consultant. The nurses were brilliant at getting information, chasing my consultant to make sure everything was in place for me treatment. I am astounded that this department is not recognised as a centre of excellence. It is outstanding.