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Written by a patient
9th August 2013


I went into Hospital as a patient of Mr M Claridge on Friday 2nd August 2013 for an Abdominal Aortic Aneurysm Endovascular Repair. His team were extremely Professional and the procedure went to plan seamlessly (my thoughts). For post operative care I went to Ward 4 where the staff from the staff nurses down to the junior nurses still at college were so cheerful while carrying out there tasks. Nothing was too much trouble considering they worked to busy schedules. I must not forget the ancillary staff who made the beds up and brought the food which incidentally was extremely tasty. I have been in hospitals before but must confess the cheerfulness and courtesy I experienced in Heartlands has to reflect the hospital organisation. I was discharged just 48 hrs after my op due in no small way to my treatment. A big thanks to you all.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff