Share review of Birmingham Heartlands Hospital - Emergency Department

Birmingham Heartlands Hospital - Emergency Department 2010-10-13 Person 4 5 0

The simplest things would make a huge different to the patient journey though the department and that is informing patients of what happened nexts, how long appox they will have to wait for and patient education on discharge. This could all be achieved by standardising treatments, investigations, and increasing staff communication with patients. Though good role modelling, more resources and education.