Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2021-03-28
Person
3
5
0
Review of Cove Ward
28th March 2021
I would like have my own contentment, be able to make own decisions and live freely.
Suggested improvements
Being clean at all times. Purity is a must.
2021-04-07 14:35:51
Response from Berrywood Hospital
Thank you for taking the time to complete this feedback, we value your views and they help us to make improvements on the ward. The domestic staff on the ward try to be very proactive and maintain cleanliness on the ward. This can be challenging as having 17 patients on the ward and staff it can be very busy and become untidy quickly. Nursing staff also complete regular checks of the ward environment to ensure standards are maintained and prompt action is taken where required.
Berrywood Hospital
2021-03-26
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
26th March 2021
The staff have all been amazing, but the treatment has not get made a difference to me.
Suggested improvements
Covid have done with all being messed around over staring and information being sent without having to ask for all.
2021-04-19 11:24:18
Response from Berrywood Hospital
Thank you for your feedback.I will be sure to feedback your positive comments to the team. Covid has impacted on our service, and has been challenging however its important to us that we use your comments to look at service delivery and make improvement as required, we are checking email address prior to treatment so we have another way of keeping up communications with service users.
Berrywood Hospital
2021-03-26
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by
26th March 2021
I was always greeted warmly and friendly. Each member of staff treated me like a friend.
2021-04-19 11:08:23
Response from Berrywood Hospital
Thank you for your review, we really value your feedback. I will be sure that the team are informed of your positive encouraging comments.
Berrywood Hospital
2021-03-25
Person
4
5
0
Review of Harbour Ward
written by a patient
25th March 2021
All staff are very nice. Very thankful for everything everyone has done. Thank to Dr. Mann and Kevie for helping me get back on track!
Suggested improvements
Nothing!
Berrywood Hospital
2021-03-24
Person
5
5
0
Review of 136 Suite (Berrywood)
24th March 2021
great staff
Suggested improvements
Get me a flat
Berrywood Hospital
2021-03-10
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 10th March 2021
I was almost discharged too early from the burrows and my parents had to push for me to stay as I just wasn't safe at all. The care was mixed. Some staff were absolute angels others real awful. I was more or less listened too.
The care was overall good though
2021-03-12 08:38:47
Response from Berrywood Hospital
I am really sorry you had this less than satisfactory experience, and I am glad that your parents were able to intervene. I will pass you comments to the manager so that we can reflect and learn. Best wishes, Hugh Jones, Patient Experience Manager.
Berrywood Hospital
2021-03-10
Person
5
5
0
Review of Centre for Neuromodulation - Ketamine
written by a patient
10th March 2021
All of the staff are kind and understand.
Suggested improvements
We need a waiting room.
Berrywood Hospital
2021-03-10
Person
1
5
0
Review of Wheatfield Unit
written by a patient
10th March 2021
Berrywood Hospital
2021-03-10
Person
3
5
0
Review of Wheatfield Unit
written by a patient
10th March 2021
Berrywood Hospital
2021-03-10
Person
3
5
0
Review of Wheatfield Unit
written by a patient
10th March 2021
Inter not in rooms.
Suggested improvements
Stop changing doctors.
