berrywood-hospital

Berrywood Hospital

Berrywood Drive, Duston, Northamptonshire, NN5 6UD
 
1 2 3 4 5 6,863 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 97
 
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows,
24th June 2020

Recommend
Rating not given.
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
Rating not given.
Safe
Rating not given.
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows,
24th June 2020

The care was really good I do not think it could be any better.

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows,
24th June 2020

All round care and opportunity to see peers with similar issues. Reactive medication adjustments.

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows,
24th June 2020

Felt safe and well supported.

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows,
24th June 2020

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
Rating not given.
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows,
24th June 2020

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
Rating not given.
1 2 3 4 5
Review of Cove Ward, written by a patient
21st June 2020

Staff are very helpful and understanding.

2020-07-02 14:52:19
Response from Berrywood Hospital

We are thrilled with this feedback and are grateful that you took the time to complete it. Staff will be informed during their supervisions and team days.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CAMHS Inpatients -The Burrows, written by a family member
21st June 2020

Majority of staff have been amazing. Therapy staff and doctors are great and communicate well with families. Sometimes messages from us did not get passed on. Have been frustrated at times at the lack of first aid on self harm wounds, quite often not cleaned.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of Bay Ward, written by a patient
21st June 2020

Felt cared for by professionals and was not with it the first 2 weeks but felt extremely safe. Too many staff to mention that were very good and caring. Will just say Sophie Lauren Tom Matt Carol Suzie and you can see the OT staff and join in the activities, lots of activity within the main hub of the ward. Thank you all so much.

2020-07-07 15:02:15
Response from Berrywood Hospital

Thank you for your positive feedback and it was lovely to see 5 stars for the staff. I am glad that you felt cared for and safe, as I know being in Hospital can be a very scary and daunting time. I will provide positive feedback to those staff you have mentioned as being caring. I wish you the best in the future.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Cove Ward, written by a patient
21st June 2020

2020-07-02 15:35:41
Response from Berrywood Hospital

Thank you for taking the time to complete this feedback. We are pleased that you felt safe and supported. As a team we are always looking at ways to improve our service. We endeavour to include people in the care and treatment plans and provide psychoeducation around mental health conditions and also medications. We also direct people to a wealth of resources in the community that also provide support and information, such as the recovery college and MIND.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
1 2 3 4 5
 
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Resources

Short link to review Berrywood Hospital: http://iwgc.net/ejoun