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Berrywood Hospital 2021-05-11 Person 5 5 0

The individual approach rather than blanket rules were beneficial for C, he benefitted from being able to use the sensory room and de escalation room as well as being able to keep his phone with him. The time spent with the OT's was something that he particularly enjoyed. The advocate worked well for him too. Compared with where he is now everything works so much better. He still wants to talk to staff from Marina and talks about his time them. He felt well supported when he was in crisis especially by Misodzi, Alex and Sam, he always felt that there was someone he could talk to. There was always lots of communication with staff, there was a temporary blip when his Keyworker was off sick but this was resolved quickly and his new one, Steve as really good. The manager, Laura was really strong and always available, she kept the team informed and involved me with decisions, she also supported me when C was being difficult and rude to me.

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