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Berrywood Hospital
2022-02-17
Person
4
5
0
17th February 2022
Procedures and follow-up explained - see below.
Suggested improvements
I realise this is time retailed but I could have had follow-on actions and suggestions discussed fr immediate benefit.
2nd March 2022
Response from Berrywood Hospital
Sorry about this. I agree, it is very important that we know what will happen next. I have passed your comment to the service manager to remind staff. Best wishes, Hugh Jones, Patient Experience Manager
12th May 2022
Response from Berrywood Hospital
Thank you for your feedback, we will discuss your comment at our next team meeting to see how we might improve how we offer initial information and support.